Returns Policy
Return Policy – G&O London
We want you to love your purchase!
If for any reason you are not completely satisfied, you may return your item within 14 days of receiving it.
Conditions for Returns
- Items must be unused and in their original packaging.
- All original tags and receipts must be included.
- Watches that have been engraved or personalized cannot be returned unless defective.
How to Return
- Contact our support team at info@gandolondon.com to initiate a return.
- Pack your item securely in its original packaging.
- Send it to the address provided by our support team.
Refunds
- Once we receive and inspect your returned item, we will notify you of the approval.
- Refunds will be processed to your original payment method within 5–7 business days.
- Shipping costs are non-refundable.
Exchanges
- If you wish to exchange an item for a different product, please contact us first for availability.
Contact Us
For questions regarding this returns policy, please contact:
Email: info@gandolondon.com
Phone: +44 208 8111 366